All prices are in New Zealand dollars (NZD) and include Goods and Service Tax of 15%. We accept Visa and MasterCard credit cards. Orders will be processed within 3 business days and you will receive an email once your order has been shipped.
We use New Zealand Post for delivery. Shipping across New Zealand will take between 3-5 business days, with rural delivery zones allow an additional 1-2 business days. Prices are as follows:
- within New Zealand – $10, includes tracking
- to Australia and South Pacific – $20, tracking not available
- Rest of the world – $40, tracking not available
For international customers, the prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country and are the sole responsibility of the receiver. Please contact your local customs office for further information.
Please note we cannot send magnets or jewellery internationally.
Returns and exchanges
If for any reason you are not satisfied with your purchase, please contact us by email or phone within 30 days.
If the goods are faulty or considered not as described, a refund or exchange can be arranged, in which case all shipping charges will be covered by the Museum. For change of mind, store credit will be arranged and all shipping charges must be covered by the customer.
Terms and conditions
Read more about our terms and conditions